How does Sinecon plan to leverage the latest technological innovations and digital trends in its business strategies for 2024?
Sinecon is committed to maximizing the use of technological and digital innovations. Specifically tied to our digital platform Bizmatch (www.bizmatch.pro), which guides an independent process of connecting companies with business solutions providers, we heavily incorporate artificial intelligence / LLM models. With a focus on specialization and expertise in digital transformation, Bizmatch easily connects companies with the right consultants. The platform continually evolves into the largest B2B platform, providing customers with information for purchasing the appropriate business solution or service. Through automated processes, it diagnoses and translates client requirements, connecting them with selected IT products or services.
The development also includes implementing an AI solution that will integrate into various processes on the Bizmatch platform. This will enable clients to design processes and user requirements, compare with other solutions or competitive companies, and receive advice from an AI consultant, contributing to better understanding.
How does Sinecon intend to expand its product or service portfolio in 2024 to meet the evolving needs of consumers?
Sinecon will expand its portfolio of solutions and services, aiming to meet the growing needs of consumers in complex indirect procurement. In addition to traditional solutions that form the foundation of operations, we are oriented towards current technological trends such as artificial intelligence and the use of LLM models (e.g., ChatGPT), 'Low code – No code' tools, AR and VR, with significant attention given to improving cybersecurity.
The strategy for expanding the Bizmatch platform includes adding new IT categories, as well as consulting services. By increasing our portfolio, we aim to be more comprehensive in digital strategies, facilitate the identification of the right providers, and enhance the customer experience. Collaborating with experienced experts in areas such as ERP, CRM, artificial intelligence, data analytics, e-commerce, specialized marketing solutions, etc., already covers a wide range of knowledge for comprehensive advice. Expanding collaboration with consultants and consulting firms will further increase our expertise, expand competencies, and diversify services that will better adapt to the specific requirements and goals of our customers. Combining existing knowledge and new competencies will enable us to stay in line with dynamic trends and consumer needs.
How does the company plan to fulfill its purpose in alignment with business trends and challenges expected in the future?
Sinecon will closely follow the latest trends, adding relevant categories to ensure greater success and competitiveness. Our significant advantage stems from the fact that we are flexible and not limited to one solution. This enables us to provide independent advice, and our clients receive optimal solutions and services tailored to their specific context and challenges.
We plan to introduce an advanced chatbot on the Bizmatch platform, further enhancing customer interaction. The development reflects our adaptability, proactiveness, and commitment to using advanced technologies to improve customers’ experiences and satisfaction while keeping us at the forefront of innovation in a dynamic business environment.
Can you share your vision and goals for Sinecon in the upcoming years, including plans for growth, product development, and market expansion, as well as expectations regarding the challenges that may arise on the path to achieving these goals?
Our plan is to expand our presence in Slovenia, and we aim to offer our services and the Bizmatch platform in a broader region. The final goal is not to limit ourselves to any region. The expansion will be based on building solid partnerships with consulting firms and organizations for whom our services represent an extension of their portfolio. We will continue to maintain close partnerships with clients and providers who are our key stakeholders.
Our goals are tied to continuously improving the Bizmatch platform in line with changes in business and technology, assisting in implementing innovative solutions, and providing support to our customers in complex digital transformations.
On the path to following our vision, we strive for the automation of selecting the best providers and solutions. The goal is to ensure an even more efficient and streamlined procurement process for our customers. By integrating advanced technologies, such as artificial intelligence and machine learning, into our Bizmatch platform, we will enable faster and more accurate alignment of customer needs with providers.
What are the major challenges that Sinecon sees in terms of digitalization of customer`s business?
We are aware that IT systems are complex, and large projects often fail due to poor process definition, lack of clear goals, complexity, improper employee training, etc. With years of experience, we assist customers in resolving most of these issues. It is crucial to define and align projects with the actual needs and expectations of customers with realistic capabilities.
Among the challenges we face in the digitalization of clients' business is managing legacy systems and cybersecurity, as well as educating inexperienced users in the technology field. Therefore, we will continue to raise awareness about best practices in approaching such projects and modern IT trends, offer expert consulting services for project definition, and assist in choosing the right solutions to help customers overcome these challenges.